Privacy policy


Last updated : August 8, 2017

Welcome to

Cheelcare provides this Privacy Policy to inform you on how we use and manage the information collected at This Privacy Policy applies to any website or mobile application that includes, attaches, references, or links to

Note: may contain links to other websites. Cheelcare does not control or take responsibility for personal information collected on these sites nor is responsible for the accuracy or the content of these sites.


1. Types And Use Of Information We Collect From You

1.1 Customer Information - During registration at, we ask you for your contact information (such as name, title, company name, email address, telephone number, fax number and addresses for shipping/billing, and credit card information, when applicable) as part of the purchase process, to place an order and when you request information from or submit a question to


Once you make a purchase, become a registered user, or request information from, your name, title, company name, shipping/mailing address, telephone number, email address, fax number, financial and credit card, and other information may be included in our customer file.


1.2 Use of Information - We use this information to fulfill your orders and otherwise provide the product and services you request, as well as support for those products and services. We may use customer information to send you information and news about Cheelcare, its current and new products and services. Email addresses may be used to communicate information about your Order Shipment/Tracking Information, Discontinued Part updates, Service Change Information or other Cheelcare promotional emails. You may choose to opt out of any or all of these emails by clicking the appropriate box. Emails may be sent to you by Cheelcare or an authorized agent working for or in behalf of Cheelcare. Information sent in this manner will always include "opt out" options. We also reserve the right, but not the obligation, to contact you about changes to this Privacy Policy.


2. Information Collected Automatically

When you visit, some information is collected automatically. This is done to have a better understanding of your needs and preferences, what products and services can be developed to meet those needs and preferences, as well as to monitor current performance of Some of this information is necessary for the proper functioning of, such as cookies. Information collected by cookies and other technologies is treated as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, these identifiers are treated as personal information. Similarly, to the extent that non-personal information is combined with personal information, the combined information is treated as personal information for the purposes of this Privacy Policy.


2.1 Links, Embedded Content, and Buttons – Cheelcare may keep track of how you interact with links across its services, including email notifications. This is done to improve services, provide information and advertising, and to be able to analyze aggregate click statistics (for example: how many times a particular link was clicked). may contain links to other websites, and or have content embedded that comes from or relates to other websites and services, and have buttons from other websites and services (for example: social media websites – Instagram, Pinterest, YouTube, Facebook, Twitter, LinkedIn, and Google+). Several of these third parties may use cookies or other tracking technology to collect information about you across the Internet. Cheelcare is not responsible for the privacy practices or the content of these other websites or their data collection practices. You should check the privacy policies of these other websites when providing personally identifiable information or to find out what other information they collect from users, whether while on their platform or website or in relation to links, buttons, or embedded media on


2.2 Information From Your Computer – Cheelcare may, through approved third-party service providers, collect information about your computer (for example: the browser, operating system, IP address, country and other geolocation data, date and time of visit, whether you are using a mobile device, referring websites, the search engine queries you used to get to, the pages of you visit and your activities on such as what images, videos, or other embedded media you view, as well as the amount of time spent on pages, and the number of pages visited). Some of this information may be collected using cookies. This information is used to improve and its content, including to gather broad demographic data, identify trends and statistics, help diagnose server problems, and to administer and its content. Cheelcare may also share information between pages of the for its proper functioning, as well as for authentication purposes. Cheelcare may also use this information to provide you with information and advertising regarding our products and services.


2.3 Cookies – may use "cookies" to provide information on your computer. Cookies are pieces of data that a website can send to your browser, which may then be stored on your computer or device. Cheelcare may use both session and persistent cookies through our third-party service providers. Cookies may save your preferences while you are at (for example: allowing for persistent login on pages that require log in), and Cheelcare may use them to provide you with tailored information and tracking as you use Cookies help Cheelcare to determine which areas of are popular by tracking hits/clicks to those areas, which may in turn allow Cheelcare or our third-party providers to provide you with targeted information or advertising regarding Cheelcare’s products and services. By modifying your browser preferences, you may have the choice to accept cookies, to be notified when a cookie is sent, or to reject cookies. The rejection or limitation of cookies by your browser may limit your ability to use


2.4 Third-Party Service Providers – Cheelcare may use a variety of third-party services providers to better understand the use of our products and services. Third-party services providers may include, but are not limited to third party web analytics services and a variety of third party social media platforms such as Instagram, Pinterest, YouTube, Facebook, Twitter, LinkedIn, and Google+. These third-party service providers may collect, store, and share information as regulated by the privacy policies of each third-party service provider.


Example : Cheelcare may use services through companies such as Google and Facebook to target ads to you related to your usage of, such as to display advertising, products, and services on other websites you visit based on your activities on in the past. Google may use the data collected to track and examine the use of the, to prepare reports on its activities and share them with other Google services. Google may also use the data collected to contextualize and personalize the ads of its own advertising network. You may view Google’s privacy policy here:


2.5 Web Beacons - Cheelcare may employ Web beacons (also called single-pixel gifs), which are customized links or similar technologies, on and when sending you messages, newsletters, or promotional emails or when using third-party service providers.

Web beacons allow us to :

  • check whether you have opened a promotional email and which links you have clicked
  • count the number of users who have visited marked webpages
  • determine promotions efficacy


3. Sharing Of Your Information

Cheelcare will not share information we collect through, including personal information, with its product suppliers.


Cheelcare will not make the names and addresses of our customer list available to other companies that offer products and/or services that may be of interest to you.

Cheelcare may engage approved and licenced third-party service providers, consultants, and independent contractors to perform functions and provide services for us including limited database management, advertising, and email service providers. Cheelcare may share collected information through with these service providers so that they can perform services to in relation to Cheelcare’s business.


Cheelcare will share customer information with government agencies if required by law.


3.1 Business Transfers - In the event that Cheelcare is involved in a merger, acquisition, bankruptcy, reorganization or sale of assets or change in its ownership or control, your information may be sold or transferred as part of that transaction.


4. Other Information Practices

Security – Cheelcare takes commercially reasonable steps to protect data and financial information transmitted through Cheelcare, however, cannot be responsible for and does not warrant the security of any information you transmit over the Internet, including using is equipped with Secure Sockets Layer (SSL) technology. Browsers that support the SSL encryption technology are called secure browsers. Online orders on must be placed from a secure browser. Your browser will automatically enter the secure mode when you make purchases.


4.1 Access to Personal Information for Reviewing, Editing, and/or Removing – Should you have any questions regarding this Privacy Policy and the information we collect, you may contact us at the address provided.


4.2 Children – does not solicit, collect or maintain personally identifiable information from any user under the age of 13. If you are a parent or guardian, please contact us if you believe information regarding a child has been collected by us through



4.3 Policy Changes  - Cheelcare reserves the right to revise this Privacy Policy as need be. The most current version of the Privacy Policy will govern the use of your information and will always be available. Please check this Privacy Policy often for changes. By continuing to access or use after those changes become effective, you agree to be bound by the revised Privacy Policy and acknowledge that the revised Privacy Policy applies to all information held by Cheelcare.


4.4 Contacting Us – If you have questions about our use of information, please contact us at:



16 Sims Crescent, unit 20

Richmond Hill, ON, Canada

L4B 2P1

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